Return policy

1. Return Eligibility

• Items must be returned within 30 days of delivery.
• Items must be unused, unopened, in original packaging, with all tags and labels attached.
• Items must be in new, resalable condition.

2. Non-Returnable Items

• Used, installed, assembled, or damaged items
• Custom or special-order products
• Clearance / final-sale items
• Gift cards
• Items without original packaging

3. How to Return

1. Contact customer service to request a return.
2. Provide your order number, item details, and reason for return.
3. Wait for return approval and return instructions.
4. Ship items back in secure packaging with tracking.

4. Return Shipping

• Return shipping costs are the customer’s responsibility unless the item is defective, damaged, or incorrect.
• We recommend using a trackable shipping service.

5. Refunds

• Once received and inspected, refunds will be processed within 3–5 business days.
• Refunds are issued to the original payment method.
• Original shipping charges are non-refundable unless the return is due to our error.
• A restocking fee may apply to non-defective, non-error returns.

6. Defective, Damaged, or Incorrect Items

• Notify us within 48 hours of delivery with photos.
• We will provide a prepaid return label and process a full refund or replacement at no cost to you.

7. Late Returns